Frequently asked questions

faq

Which is the shipping method that Crafter's Calendar uses?
All items are shipped from Larissa, Greece by Hellenic Postal Service (ELTA) with tracking number. You will receive your parcel from your National Post Carrier. Some countries, like Australia, do not offer online tracking.

Tracking number
Once your order is shipped, you will receive a shiping notification and the tracking number will be on your Purchases page. 1) Go to You > Purchases and reviews and find the order 2) In the top right corner of the order, you'll see a box with its shipping status You'll see a button marked Track Package!

Custom and personalized orders
Custom orders are welcome, so please don't hesitate to contact me if you have a specific design or color in mind.

I changed my mind, may I return my item?
You can return your item, at your expense, by contacting me within 14 days of the delivery and sending the item back to me, carefully packaged, within 30 days of the delivery. Once I receive it, undamaged, I will issue a refund for the item's cost - shipping costs are not refundable.

Dimmer switch
Our mirrors have an on-off switch (the XL models have 2 on-off switches so as you can have half lights on half off for more or less light) but you can opt for a rotary dimmer switch (to control the brightness of the lights) for an extra 30$ cost. Please keep in mind that the dimmer switch can hold up to 450watts so it's better to be used with LED bulbs.

What bulbs should I use?
We recommend using LED bulbs for your vanity mirror. LED light bulbs last longer, are more durable, and offer comparable or better light quality than other types of lighting. Furthermore, LEDs emit very little heat. In comparison, incandescent bulbs release 90% of their energy as heat and CFLs release about 80% of their energy as heat. Don't be put off by the upfront cost of LED lights. They could save you hundreds in the long run :)